Well, knowing what I wanted and knowing how to make all that happen were two different things. I had lots of experience working in salons that I didn't want to be like, but very little real working experience for what it takes to have an ideal workplace that is still profitable and a great place to work.
As a small salon owner time flew by. The highs were so fulfilling and the lows still make my stomach turn. I was lucky enough to have strong support that pulled me through the tough times and a staff that made me proud all through the whole adventure. At some point I realized I was absolutely consumed by the business. My fear of not being able to direct my staff to success was compounded by the fact that I felt I had to do every important thing myself, including make sure the bathroom was actually clean. It was driving me to the point of exhaustion.
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One day it hit me... I am that salon owner I don't want to work for. Yikes. My next reality check: What has brought me to this place and how do I escape it?
It was time to sell and simplify. I had to look at what I had invested. Do I own a JOB or do I own a Salon? Does this place have any value if I am not at work?
Some hard things changed. I took a really good look at what work I was doing for my clients, and what work I was still able to give may salon. Through a business coach I learned what saved the day then and will still get me through the days ahead here in my private studio.
What I learned there and practice "Smarter Not Harder" in my business today are some of the themes you see me write about . Here are some tips for you s you grow your business into something valuable for someone else to buy from you some day:
Read the E-Myth Revisited. NOW. I listened to this book as I exercised AFTER I had sold my salon. Big mistake. What I learned literally brought me off my treadmill and to my knees. I wonder: if I had simply read/heard this book during the Salon Owner days, would I still have my salon????
The ultimate goal of working ON your salon or spa should be to have it function as well as possible without you standing behind the chair and full time managing. If you will do this, you will own something that is valuable to someone else. If your salon depends on you to function, don’t expect people to line up at your door to buy it, and well, good luck with that "vacation time".
Your new objectives should be:
1) To get your salon or spa to the point where it is NOT dependent on you!
2) Develop your employees to do things without your involvement.
3) Figure out how to give customers what they want, without having to go through you.
4) Have your employees take care of the day-to-day tasks, freeing you to focus on the more strategic issues.
5) Build a model for your business that ensures things get done right at the first point of contact.
source: 2012 Milady
Getting your salon or spa to this point takes a new path of conscious, sustained effort and a lot of time. But, I am here to tell you I did it. I worked hard, re-trained some of my staff, hired smarter, and and I was ULTIMATELY able to sell it for a nice profit.
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