Hiring a good apple

Keeping your growing salon HAPPY is a daunting task.   There is no proff that I can offer, but it is my opinion that busy stylists don't have time to bicker and cause salon drama.  If they are busy with a client they don't have time to stir things up.

Get Rid of Bad Employees...FAST – Jack Welch, former CEO of GE always believed that 10% of your employees need to go. Bad employees affect the success of everyone on your team and your customer’s experience. They are cancer and you’ve got to rid the team of the cancer before it spreads.



That said, here are a couple of things that you can keep in mind to make your salon a great atmosphere for workers and clientele:

• Don't hire any new talent if you don't have work to provide them.  You and your team should be at full capacity before you go looking for additional help. Nothing will kill morale quicker than a team of people sitting around waiting for clients. The trick is to watch for and anticipate your next new hire. 
• Hire a Salon Assistant to keep things running smoothly.  That person's task may be full of menial things like clutter busting and folding towels, but if your staff feels that someone is there to support them while they are busy, it will help them do more customers with less fatigue. Hiring assistants is an excellent way to capitalize on another team member’s productivity.  The assistant will add volumes to any busy stylist's bottom line.  Consider an assistant for each high producing stylist.  Its a win/win for you and the stylist.
• When considering a hire for a licensed position do not overlook potential when the applicant does not have much experience or clientele.  As a salon owner I find it is much easier to teach skill than manners.  Hire someone with the disposition that will mesh with your current team personalities and you will find a happier result for the entire group, and a solution that will grow with you.