Your the customer today.

What can you learn from watching other businesses?

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Recommends you do those unexpected things that make
clients remember visits with you.

I like to observe what other businesses are doing.  It interests me to see what they are doing to keep customers coming, and what will ultimately not be a viable money maker.  Sometimes it is so easy to spot and I leave the business thinking "If only they could see that, they would change it."

It makes sense that we do this for our own businesses.  Have a seat in your chair and think about being your customer right now.   What do you see?  Salon promotions, interesting products?  Hairy brushes and shampoo goobers?  (Wait..........  Okay, that little project has been totally bugging me for WEEKS now - and now it is done.  BTW, did you know that WD-40 and a dish scrubber remove spray paint off plastic?)

What are other businesses doing right?  What kinds of things keep your customers attention?

I like shake things up with something unexpected.  I came across an article in my American Spa magazine that stated August 10 is "National S'mores Day".  Who knew?  So I toasted up a bunch of S'more treats in my oven to share.  Random, but enjoyed smiles of delight all day.
 

If your were to give your self advice on one visual thing you could do to improve the view from your chair today, what would it be? 

 

Have you got five minutes?

Make a list and start checking these things off today!